Tracy
Qualls
www.TracyQ.com
/ Tracy@TracyQ.com
Chicago, IL 60625
Over 17 years experience in Software Testing / Quality Assurance, 6 spent at Microsoft Corporation in Redmond, Washington. Eight years experience designing and maintaining web sites. My objective is to find a challenging contract position in Quality Assurance, and I am especially interested in Internet-based technologies.
Ø Testing: functionality, stress, UI/usability, performance, compatibility, configuration, back-end and front end; database integrity. Phases of Testing: unit, integration, system and user acceptance. Familiarity with testing object oriented applications.
Ø Platforms: All versions of MS Windows from 2.x - Vista; OS/2; Macintosh
Ø Databases: Access, SQL
Ø Networks and Protocols: LAN Manager; Novell NetWare; Banyan Vines; MS-NET derivatives; Networking under all versions of Windows; NetBEUI, NetBIOS, TCP/IP, and DHCP
Ø Internet Browsers: Internet Explorer, Firefox, Netscape, AOL, Opera, Mozilla
Ø Hardware: PCs; Macintosh; Alpha; MIPS; assembly of systems from scratch; firmware downloading and chip burning
I have been working on several projects in an independent capacity.
·
Web Site
Design and Maintenance: Creation of Web Sites; Web Master Services, on-going
maintenance, updates, and configuration adjustments for multiple web sites. Web
sites created include:
·
http://www.420TrainWreck.com
·
http://www.AnubianLights.com
·
http://www.KirtleySign.com (in progress)
·
Quality
Assurance / Software Testing: Web-Based Application Testing; Web Site
Functionality Testing; Web Site Usability Testing. Internet sites tested
include:
·
http://www.littleoctopus.com/
·
http://www.postidea.com/index.php
KATABAT.COM – LEAD MANAGEMENT / BROKERAGE ASSISTANCE SOFTWARE COMPANY (Contract)
I was brought in as the sole,
medium-term contractor, assisting with testing all aspects of, and
launching, a major revision to the Baird and Warner Property Search system. The
system I worked on can be found here: http://homefinder.bairdwarner.com/PSP/Registration.aspx
FULLAUDIO.COM – INTERNET SUBSCRIPTION MUSIC SITE (Contract)
I was brought in as a short-term contractor to
partner with the sole tester, assisting with testing and launching a revision
to the Full Audio music download service.
I was involved in creating a start-up, independent QA consulting firm.
Gaffa Group, Inc. offered full testing services
geared towards software development teams, including, but not limited to, the
following:
Ø Assisting Project Managers and Development staff in writing and revising functional design specifications
Ø Introducing QA methodologies and procedures
Ø Recommendation and implementation of source control systems and defect tracking systems
Ø Creation of Test Plans, Cases and Scripts
Ø Training of both Development and QA Staff in the intricacies of the QA Process
Ø Creating QA Policies and Procedures for two Client/Server applications: Headcount Tracking System and Drug Tracking System (for TAP Pharmaceuticals)
Ø Designed and implemented QA policies and procedures; defined bug reporting process
Ø Creation of Test Plans, Cases and Scripts for both applications
Ø Oversaw a team of two additional testers
Ø Created QA Department from scratch
Ø Designed and implemented department policies and procedures; defined bug reporting process; implemented bug tracking system
Ø Creation of Test Plans, Cases and Scripts for all applications: Internet, Intranet; internal applications, database applications
Ø Wrote Test Lab Proposal; defined setup, installation and maintenance procedures
Ø Built application source code for developers using Visual Basic and SUN's JavaC command line compiler
Ø Deployed updates from staging area to live servers
Ø Researched, assessed and recommended test tools and other beneficial packages
Ø Wrote documentation for Sales, Marketing, and Client Relations departments on what information was required from users to aid QA in resolving bug reports
Ø Filtered Web Master reports from off-site visitors
Ø Formed and oversaw a team of four testers
Ø Tested remote administration capability and integrity between clients and servers, server to server, and client to client
Ø Tested interaction on both same platforms as well as cross-platform
Ø Tested interaction cross-protocol
Ø Generated bug reports
Ø Regression tested new builds
Ø My main responsibility was concurrency/contention testing of multiple, simultaneous activities requested from multiple workstations to the MFP
Ø Performed TWAIN interface compliance/compatibility testing
Ø Tested cross-platform interaction between Windows 3.x, Windows for Workgroups 3.x, Windows 95 and NT platforms; UI/usability; functionality; and stress testing
Ø Generated bug reports
Ø Debugged errors on behalf of Developers, using SoftICE
Ø Reproduced and resolved reports from OEM Beta sites
Ø Creation of Test Cases and Scripts
Ø Performed firmware downloading and firmware chip building on revisions
Ø Provided technical guidance and supervision to junior members of the test team
Ø Worked closely with Development and provided feedback on product status and progress
Ø Created Test Plans, Cases and Scripts
Ø Writing and editing of technical documentation for inclusion in shipped product
Ø Tested cross-platform interaction between Windows 3.x, Windows for Workgroups 3.x, Windows 95 and NT platforms; UI/usability; functionality; and stress testing
Ø Network protocol testing of communication integrity: cross-platform as well as cross-protocol
Ø Beta Technician Team Lead
Ø Generated bug reports; maintained bug database
Ø Filtered, reproduced and resolved reports from external Beta sites
Ø Provided technical guidance and supervision to other members of the test team
Ø Tested both software and firmware on Input Device Team
Ø Builder for Systems International (compiling source code into installable, functional product; editing disk layouts; creation of disk images for French, German, Spanish and Portuguese WFW beta and released packages; and providing support to translators in using localization tools, RLTools and AppStudio)
Ø Hardware and Software maintenance and per-build installations of operating systems for hardware and software test lab machines
Ø Troubleshooting, oversight, operations and maintenance of LAN and WANG VS8000 servers
Ø Developed Computer Department Procedures Manual
Ø Software and hardware installation and maintenance and package evaluation
Ø Providing telephone support for users of Microsoft software
Ø Generating technical articles for inclusion in the on-line product knowledge base
Ø
Beta tested Windows 3
References
Available on request.